977bat Privacy Policy — Protecting your information Our Commitment

1 Introduction and Applicability

Welcome to 977bat. This Privacy Policy is an important document that governs the relationship between 977bat and you regarding the exchange of information. By using the 977bat website or app, you automatically consent to this Privacy Policy.

We believe every player's personal data belongs to them. 977bat never treats your information as a commodity. Our goal is to provide a safe, transparent, and trustworthy gaming environment where you can play with complete peace of mind.

This Privacy Policy applies to all 977bat services — including the website, mobile app, live chat, and any other digital communication channel. Compliance with Bangladesh's applicable data protection laws and international GDPR standards is central to how we operate.

2 What Information We Collect

977bat collects only the information strictly necessary to provide our services. We do not collect excess or unnecessary data. The information we collect falls into two categories:

Information Provided Directly

Information you provide directly when registering or using our services:

• Full name, date of birth, and nationality
• Email address and mobile number
• Current Address & District
• National ID (NID) or passport details (for KYC verification)
• Mobile banking number (bKash, Nagad, Rocket)
• Username and password (stored in encrypted form)

Automatically Collected Information

Information collected automatically while using 977bat services:

• IP address and device information
• Browser type and operating system
• Session duration and page visit history
• Gaming Activity Logs & History
• Cookies & Local Storage Data

3 How We Use Your Information

977bat uses your information only for specific, defined purposes. Each of those purposes is clearly outlined below:

• Account management: Confirming your registration, verifying logins, and assisting with password resets.
• Payment Processing: Ensuring deposits and withdrawals are processed securely and maintaining transaction records.
• Customer Support: Providing fast and effective resolution to your complaints and inquiries.
• Security Monitoring: Preventing fraud, money laundering, and unauthorized access.
• Legal compliance: Complying with applicable laws and regulations in Bangladesh.
• Service Improvement: Analyzing your gaming experience to make it better.
• Promotional Communications: Promotional offers and bonus information will only be sent with your consent.

4 Data Sharing Policy

977bat does not share your personal information with third parties — that is a core principle. However, there are limited circumstances where sharing may be necessary:

• Payment Processors: Minimum information required to process transactions via bKash, Nagad, or Rocket.
• KYC verification services: Licensed verification providers to confirm identity.
• Legal authorities: Disclosure of information in response to a court order or valid request from a government authority.
• Technology Service Providers: Server hosting and security providers — all bound by strict confidentiality agreements.

5 Cookies & Tracking Policy

The 977bat website and app use cookies. Cookies are small data files stored on your device that help improve your browsing experience.

Types of Cookies

• Essential cookies: Essential for login sessions and site security — the site cannot function without them.
• Functional Cookies: Remembering your preferences — such as language settings and game history.
• Analytics Cookies: Usage patterns are analyzed to improve 977bat services.
• Security Cookies: Detecting fraudulent login attempts and bot activity.

You can disable cookies at any time through your browser settings, though some features may not work properly as a result. 977bat does not use any third-party advertising tracking cookies.

6 Data Retention & Security

977bat stores your information with the highest level of security. Our servers and databases are protected by industry-standard security measures.

Retention Period

• Active account data: retained for as long as the account remains active
• Transaction records: up to 5 years as required by law
• KYC documents: retained after verification in accordance with legal requirements
• After account closure: minimum necessary data retained for up to 2 years

Security Measures

• 256-bit SSL/TLS encryption across all data transmissions
• Passwords are stored using bcrypt hashing — never in plain text
• 24/7 security monitoring and detection of unusual activity
• Regular Security Audits & Vulnerability Testing
• Two-Factor Authentication (2FA) Support

7 Your Rights Over Your Data

977bat believes you own your data. That is why you have the following rights over your personal information:

• Right to Access: You can view the information stored in your 977bat account at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Upon account closure, you may request deletion of your data except where retention is required by legal obligation.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Right to Data Portability: You may request an export of your data in a machine-readable format.
• Right to Opt Out of Marketing: You may opt out of promotional emails or messages at any time.

To exercise any of these rights, contact the 977bat support team. We typically respond within 72 hours.

8 Minors' Privacy

977bat strictly prohibits providing services to anyone under 18. Collecting or storing data belonging to a minor is entirely against 977bat policy.

• Age verification is mandatory at the time of registration.
• If any account holder is found to be under 18, their account will be closed immediately.
• If any data belonging to a minor is identified, it will be permanently deleted without delay.
• Parents with concerns are welcome to contact our support team.

9 Third-Party Services & External Links

977bat works with certain licensed third-party technology providers that help operate the platform. These providers are bound by strict confidentiality agreements and only receive data needed for their specific function.

• Game Software Providers: Gameplay data is used solely for the purpose of running the games.
• Payment Gateway: Only the minimum information necessary to process transactions.
• Cloud Services: For secure data storage and backup.
• Security Services: DDoS protection and fraud detection.

10 Policy Changes & Updates

977bat reserves the right to update this Privacy Policy when necessary. If changes are made:

• The date of any updates will be clearly stated on this page.
• You will be notified of any significant changes via your registered email or app notifications.
• Continued use of 977bat after any changes have been made will be considered acceptance of the updated policy.
• You always have the option to close your account if you do not agree to the updated policy.

Frequently Asked Questions (FAQ)